Your privacy is important to us. It is Proficient Auto Logistics (“PAL”)’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our Website, proficientautologistics.com, and ir.proficientautologistics.com, atglc.com, brothersautotransport.com, deltaautotransport.com, deluxeac.com, proficientautotransport.com, smg-group.com, tribecaauto.com.
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This privacy policy does not apply to any of your activities after you leave our site.
This policy is effective as of June 13, 2025
Last updated: June 26, 2025
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
We collect the following categories of information from you, either on an automatic or voluntary basis:
Data that is in an aggregated or deidentified form is not personal information. We may share deidentified, anonymous, or aggregated data.
How We Use Your Personal Information
We use the personal information we collect to communicate with you, provide the services you have requested, understand your needs, and in particular for the following purposes:
We may also make personal information available to our related entities for the purposes outlined above. We do not collect any categories of personal information beyond the categories of personal information outlined above, and not for the purposes other than outlined above. If we collect or use your personal information for any purposes beyond the ones outlined in this notice, additional consent needs to be obtained prior to use.
PAL does not sell, rent, or share personal information to or with any third party not affiliated with or owned by PAL.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. No personally identifiable information (as defined in the COPPA, 15 U.S.C. Section 6501) is purposefully or knowingly collected from children under the age of 13 by our Site without verifiable, written parental consent. If you are a parent or guardian of a child under 13 years of age and believe that he or she disclosed information to us, please contact us at the address below. If we learn that we have collected or received Personally Identifiable Information of persons under 13 years of age without verification of parental consent, we will exercise commercially reasonable efforts to delete this information.
Your Rights and Controlling Your Personal Information
Depending on the applicable law where you reside, you may be able to assert certain rights related to your personal information identified below. If any of the rights listed below are not provided under the law for your jurisdiction, we have absolute discretion in providing you with those rights. To exercise any of these rights, please contact us using the method provided below.
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of our Website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you and have collected over the prior 12-month period, including:
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Deletion: You can require the deletion of your personal information to the extent permitted by law. We may also deny your deletion request to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. We will notify any third party that we have shared your personal information with and instruct the third party to delete your personal information.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example, providing user support), we will not deny you goods or services or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Limits of Our Policy
Our Website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.
Managing Your Personal Information
In addition to the rights discussed above, you have the right to request information from us.
To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Depending on your state’s privacy law(s), only you, or someone legally authorized to act on your behalf, may make a request to know, delete or correct related to your personal information. Depending on your jurisdiction, your ability to submit multiple requests within the same 12-month period may be limited. The verifiable request must (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data only, and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity. We will only use personal data provided in a verifiable request to verify the requestor’s identity or authority to make the request.
We will confirm receipt of your request within ten (10) business days. We endeavor to substantively respond to a verifiable request without undue delay, within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. Such extension will only occur when reasonably necessary, taking into consideration the complexity and number of the consumer’s request. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. In some jurisdictions, applicable law may give you the right to appeal an action by PAL regarding a privacy request. Any appeals may be made by contacting PAL in the manner provided below. No later than sixty (60) days following the receipt of an appeal, we shall inform you, in writing, of any action taken or not taken in response to the appeal, including written reasons for this decision. If your appeal is denied, we shall provide you with an online mechanism to contact the authorities within your state if applicable.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Proficient Auto Logistics (PAL)
info@proautologistics.com
Adam Smith is a strategic business leader with more than 20 years of experience in financial and operational management across the manufacturing, transportation, and logistics industries. As Vice President of Operations Planning & Performance, he leads initiatives that support acquisition due diligence and integration, corporate planning, and strategic operations. Prior to joining PAL, Adam served as Senior Vice President of Finance and Shared Services at Sy-Klone International and spent 16 years at CSX in various senior finance and operational roles. He has three degrees from the University of Florida: a Master of Business Administration, a Master of Science in Decision and Information Sciences, and a Bachelor of Science in Finance.
Brian Holt brings more than 30 years of strategic tax leadership to his role as VP, Tax Strategy & Compliance. He joined PAL after serving as Senior Vice President of Tax at Black Knight, Inc., where he established the company’s tax department, led integrations for multi-billion-dollar acquisitions. Earlier in his career, Brian spent nearly two decades in public accounting, leading domestic and international tax engagements for Fortune 500 companies across a range of industries. He holds a Bachelor of Science in Accounting from East Carolina University.
Krystal Glidwell is a certified public accountant with 20 years of combined experience in accounting, financial reporting, and auditing. She previously served as Controller for Proficient Auto Transport, which was acquired by PAL in 2024. Before that, she held leadership roles at Natural Gas Services Group, Inc., including Financial Reporting Manager and later Controller. Krystal began her career at Johnson Miller & Co, where she advanced from Staff Auditor to Audit Manager over a nine-year tenure. She holds a Master of Professional Accountancy from Angelo State University, part of the Texas Tech University system.
Nick Brock is a strategic sourcing and procurement leader with deep experience in transportation and supply chain operations. As Vice President of Pricing & Procurement, he oversees pricing strategy and supplier partnerships to support network efficiency and cost performance. Prior to joining PAL, he held various roles at Lowe’s, most recently serving as Director of Enterprise Strategic Sourcing, where he led the team responsible for supply chain sourcing. Earlier in his career, Nick held sourcing and logistics positions at both Lowe’s and Advance Auto Parts. He holds a Bachelor of Science in Business Administration with a major in Transportation and Logistics from The Ohio State University.
Scott Perry is an accomplished operations executive with deep expertise in transportation, logistics, and supply chain leadership. As Vice President of Operations – Central Region, he drives efficiency, performance, and consistency across key markets within PAL’s national footprint. Prior to joining PAL, Scott held senior leadership roles at Suddath, Nikola Motor Company, and Ryder System, where he led large-scale teams, integrated acquisitions, and advanced innovation across fleet and logistics operations. He holds a Master of Business Administration from the University of Tennessee, a Master of Liberal Arts in Sustainability from Harvard University, and a Bachelor of Arts in Political Science from Jacksonville State University.
Jamie Lomason is a strategic HR executive with a proven track record of aligning talent strategies with business goals. As Vice President of Human Resources, she leads enterprise-wide initiatives focused on workforce planning, talent development, employee engagement, and HR operations. Jamie has held HR leadership roles across logistics, manufacturing, and technology sectors, including as the VP, Global Human Resources/CHRO at Carlisle Interconnect Technologies (now Amphenol CIT). Jamie holds a Master of Science in Business Administration with a focus on Human Resources from Central Michigan University and a Bachelor of Science in Business Management and Organizational Development from Spring Arbor University.
Brent Larsen is a successful leader in transportation with extensive experience in auto haul equipment specification, operations, maintenance, and lifecycle management. As Vice President of Equipment & Maintenance, he oversees enterprise-wide equipment management, including purchasing of equipment, fuel, and parts, as well as maintenance shop operations and facility support. Brent previously served as CEO of Auto Transport Group, acquired by PAL in 2024, where he led operations for more than two decades. He is a former Executive Committee Chairman of the Auto Haulers Association of America and has held leadership roles across the auto transport and retail automotive sectors. Brent holds a degree in Accounting with a focus in Spanish from Utah State University.
Ken Glover is a seasoned safety and risk management executive with more than 20 years of experience driving enterprise-wide strategies to strengthen safety culture and operational performance. As Vice President of Safety & Risk Management, he oversees safety, quality, and risk initiatives designed to promote continuous improvement and long-term resiliency across the organization. Ken’s background spans regulatory compliance, behavioral safety, and risk mitigation across transportation sectors, with expertise in DOT, FMCSA, FRA, FTA, TSA, and OSHA requirements. He holds a Bachelor of Science in Health and Exercise Science from Valdosta State University, a Master of Science in Human Performance from Florida State University, and a Master of Business Administration from the University of Miami.
Jim Finkle is an experienced logistics and transportation leader with more than two decades of experience leading regional and national operations. As Vice President of Operations – East Region, he oversees performance, planning, and execution across a critical portion of the company’s network. Prior to joining PAL, Jim held senior leadership roles at EVO Transportation and Clifford B. Finkle Jr. Inc., where he led large-scale fleets, implemented data-driven operational strategies, and optimized logistics performance. He holds a Juris Doctor from Seton Hall University School of Law and a Bachelor of Arts in Political Science from Gettysburg College.
Jason Evans is a seasoned leader in vehicle logistics with years of hands-on experience in auto transport operations. As Vice President of Operations – West Region, he oversees operational performance, workforce leadership, and service delivery across a dynamic network. Jason previously served as Vice President of Operations at Deluxe Auto Carriers prior to the company being acquired by PAL in 2024. His deep operational knowledge and practical leadership style have been shaped by decades of frontline experience, driving efficiency and consistency across the organization.
Brad Wright is a veteran financial executive with over 30 years of experience across multiple industries. As Chief Financial Officer, Brad provides strategic financial leadership and oversight. Prior to joining PAL, Brad was the Chief Financial Officer and a member of the Board of Directors at PMC Consolidated Holdings, LLC. His diverse background includes additional CFO roles in global consulting and investment banking. With expertise in financial management and corporate governance, Brad also serves as the Secretary of the Board of Directors at PAL. He holds a bachelor’s degree in Business Administration with an emphasis in Accounting from Nebraska Wesleyan University.
Amy Rice is an accomplished transportation leader with more than 15 years of experience in operations and strategic planning. As President and Chief Operating Officer, Amy leverages her extensive background in railroad and transportation operations to drive operational excellence. Her career includes executive leadership roles at CSX, where she oversaw coal and intermodal operations, strategic planning, and finance. Amy is also the former CEO of Sy-Klone International. She holds an MBA from the University of Michigan’s Ross School of Business and serves on the Board of the Auto Haulers Association of America.
Rick O’Dell is a seasoned transportation executive with over 25 years of leadership experience in the logistics industry. As Chief Executive Officer, Rick has extensive expertise in operational efficiency and financial management. Before joining PAL, Rick served as CEO of Saia for nearly 14 years, where he drove significant company growth and innovation. His background as a certified public accountant and deep understanding of transportation economics provides valuable strategic insight into our organization. Rick holds a bachelor’s degree in Accounting from the University of Kansas.