Terms of Use

These Terms of Service govern your use of the website located at proficientautologistics.com and any related services provided by Proficient Auto Logistics, Inc. (“PAL,” “we,” or “us”). These terms of use are entered into by and between You and PAL. The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Use”), govern your access to and use of proficientautologistics.com, including any content, functionality, and services offered on or through proficientautologistics.com (the “Website”), whether as a guest or a registered user.

By accessing proficientautologistics.com, you agree to abide by these Terms of Service and our Privacy Policy, found at https://proficientautologistics.com/privacy-policy/, incorporated herein by reference and to comply with all applicable laws and regulations. All information we collect on this Website is subject to our Privacy Policy https://proficientautologistics.com/privacy-policy/. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by PAL.

This Website is offered and available to users who are 18 years of age or and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with PAL and meet all the foregoing eligibility requirements. If you do not meet all these requirements, you must not access or use the Website. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

We, PAL, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page so you are aware of any changes, as they are binding on you.

These Terms of Service were last updated on June 23, 2025.

Accessing Website

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

 

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Proficient Auto Logistics (PAL) provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to PAL and are protected by applicable intellectual property law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by PAL. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may otherwise be terminated by PAL at any time.

These Terms of Use permit you to use the Website for your personal use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from this site.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, mark, or other proprietary rights notices from copies of materials from this site.
  • You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

 

The PAL name, logo, and all related names, logos, product and service names, designs, and slogans are marks of PAL or its affiliates or licensors. You must not use such marks without the prior written permission of PAL. All other names, logos, product and service names, designs, and slogans on this Website are the marks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate PAL, a PAL employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm PAL or users of the Website, or expose them to liability.

 

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

Reliance on Information

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by PAL, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of PAL. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT SHALL PAL OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL LOSS SUFFERED OR INCURRED BY YOU OR ANY THIRD PARTY ARISING FROM THE USE OR INABILITY TO USE THIS WEBSITE, ANY WEBSITES LINKED TO IT OR THE MATERIALS AND/OR CONTENT ON THIS WEBSITE OR SUCH OTHER WEBSITES, EVEN IF PAL OR AN AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED, ORALLY OR IN WRITING, OF THE POSSIBILITY OF SUCH DAMAGE.
IN THE CONTEXT OF THIS AGREEMENT, “CONSEQUENTIAL LOSS” INCLUDES ANY CONSEQUENTIAL LOSS, INDIRECT LOSS, REAL OR ANTICIPATED LOSS OF PROFIT, LOSS OF BENEFIT, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF OPPORTUNITY, LOSS OF SAVINGS, LOSS OF REPUTATION, LOSS OF USE AND/OR LOSS OR CORRUPTION OF DATA, WHETHER UNDER STATUTE, CONTRACT, EQUITY, TORT (INCLUDING NEGLIGENCE), INDEMNITY OR OTHERWISE.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU.

Links

PAL has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. This includes links contained in advertisements, including banner advertisements and sponsored links. The inclusion of any link does not imply endorsement, approval or control by PAL of the site. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Geographic Restrictions

The owner of the Website is based in the State of Delaware in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER PAL NOR ANY PERSON ASSOCIATED WITH PAL MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER PAL NOR ANYONE ASSOCIATED WITH PAL REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

OUR WEBSITE AND THE MATERIALS ON OUR WEBSITE ARE PROVIDED ON AN ‘AS IS’ BASIS. TO THE FULLEST EXTENT PROVIDED BY LAW, PAL HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless PAL, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service. In addition, We have the right to take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone using the Website. YOU WAIVE AND HOLD HARMLESS PAL AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY PAL/ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER PAL OR LAW ENFORCEMENT AUTHORITIES.

We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Severance and Waiver

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

No waiver by PAL of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of PAL to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Delaware. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Entire Agreement

The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and Proficient Auto Logistics, Inc. regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Adam Smith

VP, Operations Planning & Performance


Adam Smith is a strategic business leader with more than 20 years of experience in financial and operational management across the manufacturing, transportation, and logistics industries. As Vice President of Operations Planning & Performance, he leads initiatives that support acquisition due diligence and integration, corporate planning, and strategic operations. Prior to joining PAL, Adam served as Senior Vice President of Finance and Shared Services at Sy-Klone International and spent 16 years at CSX in various senior finance and operational roles. He has three degrees from the University of Florida: a Master of Business Administration, a Master of Science in Decision and Information Sciences, and a Bachelor of Science in Finance.

Brian Holt

VP, Tax Strategy & Compliance


Brian Holt brings more than 30 years of strategic tax leadership to his role as VP, Tax Strategy & Compliance. He joined PAL after serving as Senior Vice President of Tax at Black Knight, Inc., where he established the company’s tax department, led integrations for multi-billion-dollar acquisitions. Earlier in his career, Brian spent nearly two decades in public accounting, leading domestic and international tax engagements for Fortune 500 companies across a range of industries. He holds a Bachelor of Science in Accounting from East Carolina University.

Krystal Glidwell

Corporate Controller


Krystal Glidwell is a certified public accountant with 20 years of combined experience in accounting, financial reporting, and auditing. She previously served as Controller for Proficient Auto Transport, which was acquired by PAL in 2024. Before that, she held leadership roles at Natural Gas Services Group, Inc., including Financial Reporting Manager and later Controller. Krystal began her career at Johnson Miller & Co, where she advanced from Staff Auditor to Audit Manager over a nine-year tenure. She holds a Master of Professional Accountancy from Angelo State University, part of the Texas Tech University system.

Nick Brock

VP, Pricing & Procurement


Nick Brock is a strategic sourcing and procurement leader with deep experience in transportation and supply chain operations. As Vice President of Pricing & Procurement, he oversees pricing strategy and supplier partnerships to support network efficiency and cost performance. Prior to joining PAL, he held various roles at Lowe’s, most recently serving as Director of Enterprise Strategic Sourcing, where he led the team responsible for supply chain sourcing. Earlier in his career, Nick held sourcing and logistics positions at both Lowe’s and Advance Auto Parts. He holds a Bachelor of Science in Business Administration with a major in Transportation and Logistics from The Ohio State University.

Scott Perry

Operations – Central Region


Scott Perry is an accomplished operations executive with deep expertise in transportation, logistics, and supply chain leadership. As Vice President of Operations – Central Region, he drives efficiency, performance, and consistency across key markets within PAL’s national footprint. Prior to joining PAL, Scott held senior leadership roles at Suddath, Nikola Motor Company, and Ryder System, where he led large-scale teams, integrated acquisitions, and advanced innovation across fleet and logistics operations. He holds a Master of Business Administration from the University of Tennessee, a Master of Liberal Arts in Sustainability from Harvard University, and a Bachelor of Arts in Political Science from Jacksonville State University.

Jamie Lomason

VP, Human Resources


Jamie Lomason is a strategic HR executive with a proven track record of aligning talent strategies with business goals. As Vice President of Human Resources, she leads enterprise-wide initiatives focused on workforce planning, talent development, employee engagement, and HR operations. Jamie has held HR leadership roles across logistics, manufacturing, and technology sectors, including as the VP, Global Human Resources/CHRO at Carlisle Interconnect Technologies (now Amphenol CIT). Jamie holds a Master of Science in Business Administration with a focus on Human Resources from Central Michigan University and a Bachelor of Science in Business Management and Organizational Development from Spring Arbor University.

Brent Larsen

VP, Equipment & Maintenance


Brent Larsen is a successful leader in transportation with extensive experience in auto haul equipment specification, operations, maintenance, and lifecycle management. As Vice President of Equipment & Maintenance, he oversees enterprise-wide equipment management, including purchasing of equipment, fuel, and parts, as well as maintenance shop operations and facility support. Brent previously served as CEO of Auto Transport Group, acquired by PAL in 2024, where he led operations for more than two decades. He is a former Executive Committee Chairman of the Auto Haulers Association of America and has held leadership roles across the auto transport and retail automotive sectors. Brent holds a degree in Accounting with a focus in Spanish from Utah State University.

Kenneth (Ken) Glover

VP, Safety & Risk Management


Ken Glover is a seasoned safety and risk management executive with more than 20 years of experience driving enterprise-wide strategies to strengthen safety culture and operational performance. As Vice President of Safety & Risk Management, he oversees safety, quality, and risk initiatives designed to promote continuous improvement and long-term resiliency across the organization. Ken’s background spans regulatory compliance, behavioral safety, and risk mitigation across transportation sectors, with expertise in DOT, FMCSA, FRA, FTA, TSA, and OSHA requirements. He holds a Bachelor of Science in Health and Exercise Science from Valdosta State University, a Master of Science in Human Performance from Florida State University, and a Master of Business Administration from the University of Miami.

James (Jim) Finkle


VP, Operations – East Region

Jim Finkle is an experienced logistics and transportation leader with more than two decades of experience leading regional and national operations. As Vice President of Operations – East Region, he oversees performance, planning, and execution across a critical portion of the company’s network. Prior to joining PAL, Jim held senior leadership roles at EVO Transportation and Clifford B. Finkle Jr. Inc., where he led large-scale fleets, implemented data-driven operational strategies, and optimized logistics performance. He holds a Juris Doctor from Seton Hall University School of Law and a Bachelor of Arts in Political Science from Gettysburg College.

Jason Evans

VP, Operations – West Region


Jason Evans is a seasoned leader in vehicle logistics with years of hands-on experience in auto transport operations. As Vice President of Operations – West Region, he oversees operational performance, workforce leadership, and service delivery across a dynamic network. Jason previously served as Vice President of Operations at Deluxe Auto Carriers prior to the company being acquired by PAL in 2024. His deep operational knowledge and practical leadership style have been shaped by decades of frontline experience, driving efficiency and consistency across the organization.

Brad Wright

Chief Financial Officer


Brad Wright is a veteran financial executive with over 30 years of experience across multiple industries. As Chief Financial Officer, Brad provides strategic financial leadership and oversight. Prior to joining PAL, Brad was the Chief Financial Officer and a member of the Board of Directors at PMC Consolidated Holdings, LLC. His diverse background includes additional CFO roles in global consulting and investment banking. With expertise in financial management and corporate governance, Brad also serves as the Secretary of the Board of Directors at PAL. He holds a bachelor’s degree in Business Administration with an emphasis in Accounting from Nebraska Wesleyan University.

Amy Rice

President/ Chief Operating Officer


Amy Rice is an accomplished transportation leader with more than 15 years of experience in operations and strategic planning. As President and Chief Operating Officer, Amy leverages her extensive background in railroad and transportation operations to drive operational excellence. Her career includes executive leadership roles at CSX, where she oversaw coal and intermodal operations, strategic planning, and finance. Amy is also the former CEO of Sy-Klone International. She holds an MBA from the University of Michigan’s Ross School of Business and serves on the Board of the Auto Haulers Association of America.

Richard (Rick) O’Dell

Chief Executive Officer


Rick O’Dell is a seasoned transportation executive with over 25 years of leadership experience in the logistics industry. As Chief Executive Officer, Rick has extensive expertise in operational efficiency and financial management. Before joining PAL, Rick served as CEO of Saia for nearly 14 years, where he drove significant company growth and innovation. His background as a certified public accountant and deep understanding of transportation economics provides valuable strategic insight into our organization. Rick holds a bachelor’s degree in Accounting from the University of Kansas.